5 Customer Retention Ideas That Don’t Involve Price

5 Customer Retention Ideas That Don’t Involve Price

2 MIN READ

Since the start of the coronavirus pandemic, businesses have faced challenges due to the growing instability in brand relationships. Especially during the early days of the pandemic, buyers often switched brands due to changes in availability, logistics, and their own economic situations. This quickly challenged[...]

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Where To Spend Your Marketing Budget?

Where To Spend Your Marketing Budget?

1 MIN READ

With the U.S. economy re-opening following the height of the coronavirus pandemic, what does this mean for marketing? Are companies continuing to hunker down? Or are they getting back to business? This is important to know both as a benchmark and for competitive insight. If your competitors are back to marketing full[...]

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Which is Best? Print vs. Social Media

Which is Best? Print vs. Social Media

2 MIN READ

Did you know that customers who shop on multiple channels have a 30% higher customer lifetime value than those who use a single channel? Omnichannel marketing works! Using a combination of digital and print in your marketing campaign generates the best results.

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How Do You Identify Your Best Customers?

How Do You Identify Your Best Customers?

1 MIN READ

What makes a great customer? Is it the one who places a huge order once, but never again? Or the one who places small orders but orders from you consistently year after year? We need to measure Customer Lifetime Value (CLV) to answer this question.

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Your Company Has Changed — Has Your Brochure?

Your Company Has Changed — Has Your Brochure?

1 MIN READ

Businesses are constantly evolving. You develop new products. You launch new services. You begin focusing on a specific niche or targeting new audiences. Be sure to update your marketing collateral along the way to reflect the most up-to-date version of your ever changing business! If you haven’t updated your brand[...]

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Top Reasons Why Consumers Open Mail

Top Reasons Why Consumers Open Mail

1 MIN READ

How do you get customers to open and read your direct mail? The more you know about why the mail gets opened, the more you can tweak your campaigns for maximum effectiveness.

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Perks of Using Self-Mailers in Your Marketing Mix

Perks of Using Self-Mailers in Your Marketing Mix

1 MIN READ

For many businesses, direct mail letters are their “go-to.” They are inexpensive to produce, can include BREs and other inserts, and depending on the design, can seem more personal than self-mailers. Still, the popularity of self-mailers is growing. They, too, are inexpensive and have many benefits.

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How to Improve Your Client Experience with Marketing

How to Improve Your Client Experience with Marketing

1 MIN READ

If you had to name the top priority for marketers today, what would it be? If you said creating a positive Customer Experience (CX), you’d be right. Sure, everybody wants to increase sales, but without a good customer experience, that’s very difficult, if not impossible, to do.

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How to Stay Top of Mind

How to Stay Top of Mind

1 MIN READ

In marketing, there is one thing worth more than gold. It is top of mind. Being top of mind means that when someone thinks about your product category, they think of you. Delivery services? Most people think of FedEx and UPS. Soft drinks? They think Coke and Pepsi. Laundry detergent? Tide.

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3 Multichannel Marketing Stats to Inspire You

3 Multichannel Marketing Stats to Inspire You

1 MIN READ

Hard Work Pays Off Multichannel marketing campaigns are more effective than single-channel campaigns, but let’s face it, they are more work, too. Check out these multichannel marketing statistics, which can keep you motivated to “channel” your way to success.

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